Support for LAist comes from
Local and national news, NPR, things to do, food recommendations and guides to Los Angeles, Orange County and the Inland Empire
Stay Connected
Listen

Share This

This is an archival story that predates current editorial management.

This archival content was originally written for and published on KPCC.org. Keep in mind that links and images may no longer work — and references may be outdated.

KPCC Archive

Instagram goes down Saturday morning, Twitter panics

Support your source for local news!
In these challenging times, the need for reliable local reporting has never been greater. Put a value on the impact of our year-round coverage. Help us continue to highlight LA stories, hold the powerful accountable, and amplify community voices. Your support keeps our reporting free for all to use. Stand with us today.

Instagram went down for two hours Saturday morning, leaving some morning Internet users in the lurch for their Internet photograph sharing needs. What were Angelenos to do while trying to post from the Grilled Cheese Invitational? The Los Angeles Times Book Festival? Coachella?

The site went down around 9 a.m., but a ray of hope appeared for those wishing to share their overheated concert selfies as the site returned around 10:30 a.m. — but only briefly, as they apparently continued to work through site problems. The site appeared to be back shortly after 11 a.m., but Instagram was yet to declare themselves officially out of the woods.

When Instagram went down,  when you tried loading an Instagram photo on a desktop computer, you got a "504 Gateway Time-out." When you tried to load the homepage, you were given a screen with — ironically enough for Instagram — a broken image link. It was accompanied by this message:

"Sorry, we couldn't complete your request. Our team has been notified and will investigate as soon as possible."

Support for LAist comes from

Later in the morning, that was replaced by yet another error message.

In the iPhone app, the home screen wouldn't update, trying to load some other pages delivered a "couldn't refresh feed" message and trying to pull up favorites delivered the same message as the website.

Instagram tweeted that the service was down to what it termed "a feed delivery issue," but later deleted their tweet.

Instagram down tweet

While Instagram asked for patience, many on Twitter didn't seem to have much. Some influential users tweeted about the outage, including one who took credit:

Ice T tweet

Anonymous tweet

Hipster Mermaid tweet

Danny Zuker tweet

Sebelius tweet

Support for LAist comes from

Other users shared their jangled nerves:

Monica tweet

Danielle tweet

Rob Fee tweet

OhNoSheTwitnt tweet

Thomas Green tweet

Amber tweet

Withdrawal tweet

Kim Guim tweet

Geek Versus Nerd tweet

Ayogist tweet

Brunch mimosas tweet

LAScanner tweet

Steve Amiri tweet

Robin McCauley tweet

Mrs Dope tweet

Ruby Blue Fire tweet

Darwin Woodka tweet

Jose Medina tweet

A Puliti tweet

This story has been updated.